Sales

Negotiate to a YES

January 21, 2022 by Blair Singer

I’ve covered the first four steps of the selling cycle.

The fifth step is how to handle objections and turning a no into a yes.

Somewhere during this negotiation, whether it’s online or offline, you’re going to find that someone is going to say no.

They might say that they don’t have any interest in what you’re offering. Or, they don’t have enough money.

People will say “no” because they don’t understand or because they have Little Voices going on all about it.

Your job is to have the skill to turn a no into a yes.

How do you do it?

Through acknowledgment and asking questions. Learn how to handle the psychology behind the objections, which is just say “thank you” to everything.

Somebody says it’s too expensive? Thank you.

Somebody says you’re an idiot? Thank you.

You have no idea what you’re talking about? Thank you.

And then, you ask questions.

Why do you feel that way? What are you comparing it to?

Many people can’t sell because they feel terrified of public speaking. Any kind of public speaking is greater than the fear of death for most people.

Why?

Because they feel exposed.

If they mess up, everyone will see it. And it’s not so much about messing up but the embarrassment that follows. That’s what people are afraid of.

When someone says no, just remember this formula:

When your emotion goes up your intelligence goes down.

That means you’ll want to keep your cool, say thank you, then ask questions that may make them change their mind.

You’ll be more than ready to handle someone saying no to you and you’re not going to allow your emotion to go up.

That’s all there is to step five – objection handling.

And you can use this formula to turn a no into a yes.

If you want know the secrets to negotiate to a YES, online or offline so they trust, love, and respect you within minutes, I’d like to invite you to click here >>

Call to Action

January 1, 2022 by Drisana

Have you ever seen Glengarry Glen Ross?

You might remember what the sales manager, played by Alec Baldwin said in the movie:

“ABC – Always Be Closing.”

Business owners usually struggle with closing the deal. When it’s time for this part of the sales cycle, many of them don’t know the best way forward.

If this is the case with you, I’m here to help.

I’d like to talk about a particular mistake that I often come across:

Forgetting to include a call to action.

When you present your offer, how do you finish the presentation?

It doesn’t matter whether you’re presenting live, via chat, or through your website. All sales presentations must end with a clear call to action.

Why?

Let’s say you got everything right to this point. You’ve researched your audience, found their problems, and shown them what you can do to fix them.

You’re talking about your program and ending it with how much it costs.

What do you expect to happen in this situation?

In most cases, you’ll hear crickets.

If someone decides to buy, it would be because they’re already warmed up enough. However, this wouldn’t be the case for the majority of your prospects.

What they need is a nudge in the right direction.

And your call to action is that nudge.

You must tell people to sign up, contact you, or do whatever else it takes to start working with you.

It makes no sense to invest so much time and effort in sales if you don’t tell people exactly what the next step should be.

If you remember my past messages, you know I mentioned that you need to connect all the dots for the prospect. And a clear call to action is among the most important in this regard.

Make sure that yours is clear and effective enough to motivate people to buy.

Be Awesome,

Blair

If you’d like to master the presenting your call to action which will catapult your business sales, click here>>

Asking the Right Questions

December 25, 2021 by Drisana

Many people don’t know this but selling is more about listening than talking.

Bombarding your prospect with how amazing your offer is won’t turn a “no” into “yes.”

On the other hand, you’ll have a much better shot at it by listening closely.

Like I explained, the way to handle objections is to acknowledge and ask questions. After you’ve confirmed that a prospect dislikes your offer for some reason, the first thing you need to do is to find out why.

If someone tells you that your offer is too expensive, ask why they think so. Do they genuinely not have enough money for it? Or, are they comparing it to something else that seems to offer more value for the price? Maybe it’s neither and the prospect just wants to negotiate a lower price.

In any case, there’s no way to find out what’s wrong unless you ask.

Remember that the answer is “no” by default if you don’t ask.

In my experience, a big reason why people can’t sell is that they don’t ask enough of these questions. And it’s because they freeze as soon as the prospect declines.

You’ll fix this problem by acknowledging the objection and asking questions. It will also make you feel calmer and more rational during a sales meeting or presentation, which is vital to closing the deal.

The more emotional you get, the less intelligent you become.

This is true for just about anything in life, including sales. The prospect will have all the power if you allow emotions to overwhelm you.

To prevent this, ask the right questions and listen closely to the answer. You’re bound to find something that you can use to change a prospect’s mind at some point.

Best of all, this is something that gets better with practice. Even if you have no idea how to handle objections the right way, it shouldn’t take you a lot of time to learn.

Be Awesome,

Blair

If you want know the secrets to asking the right questions, online or offline so they trust, love, and respect you within minutes, I’d like to invite you to click here >>

Problems and Consequences

November 27, 2021 by sycreed

What does your sales presentation look like?

It doesn’t matter if it’s a live presentation in front of people, a webinar, or a formal presentation. The real question is…

Do you think that it’s strong enough to convert the leads that are coming in?

If not, I’m here to help.

I’ve spent the last few emails discussing the importance of understanding your audience’s main problems, and for a good reason.

Your ability in that regard can make or break your business.

That’s because whatever problems that you uncover will be an integral part of your sales presentation.

Let’s say that you’re in the coaching business.

A prospect comes in and says that they’re struggling with sales. It’s at that moment that your sales presentation begins. And it should start by restating the problem.

You could say something like:

“So you’re having problems with conversions. As a result, you’re wasting time and energy for very little productivity. It’d almost be better off if you’d hired someone on commission than to keep a full-fledged sales team.”

Do you see what I’m doing here?

I connect the problem with the consequence. And in doing so, I show the prospect that I know what they’re going through.

You can do the same, regardless of what you’re selling. For instance, if someone’s under a lot of stress, it means that they can’t think straight, which leads to poor decision-making.

Similarly, if someone has back pain, they feel old for their age. They’re unable to enjoy life to the fullest.

You must make such a connection at the beginning of your sales presentation. If you’ve added enough value up to that point, this level of understanding will make the client ready to work with you.

After that, you go on to describe how you can solve the problem. This is a topic of its own and something I’ll talk about in my next email.

Be Awesome,

Blair Singer

If you want know the secrets to deliver a powerful presentation to any crowd, online or offline so they trust, love, and respect you within minutes, I’d like to invite you to click here >>

Assess and Qualify

November 15, 2021 by sycreed

What’s going to make your business more successful right now?

What would put your mind at ease and show you that you can weather this storm?

It’s sales. Right?

I bet you probably don’t care where those sales are coming from or who’s agreeing to work with you. Like most business owners these days, you’d just be happy to be landing new clients.

Except… This wouldn’t be the right approach.

Even today, you don’t want to work with just anyone!

In my last email, I wrote about asking lots of questions. This would allow you to uncover your audience’s deepest problems that you can solve.

But it actually does more than that.

Asking questions allows you to qualify your prospects and cherry-pick those that will be the right fit. You need a system that will make this happen if you want to thrive in the long run.

For instance, I never accept a client unless I’m 100% sure that I can help them. I’d much rather refer them to someone else if I know of a coach that’s more suitable for their situation.

This is why I always do a thorough assessment of all my prospects before I make a final decision. My goal is to see where the client’s at right now and if I can do something to get them the desired outcome.

I come across way too many business owners who try to sell too soon. Don’t make this mistake or it can be costly. More often than not, you’re going to find that working with unfit clients isn’t worth the money.

Here’s what I’m getting at:

Assess a client’s situation and qualify them first before accepting them as your client. Don’t just accept everyone that knocks on your door.

Finding the right match will not only make sales easier, but it will also allow you to do your best work.

Be Awesome,

Blair Singer

Signup for Blair’s Virtual Academy >>

How to Create a Great Sales Person

July 26, 2021 by sycreed

After 30 years of experience, I have a few tips to share about creating great Sales People. It may not be what you expect, listen in for the details.

Click to receive a free PDF download Hot Tips to Increase Sales and Income

https://youtu.be/MnJDHy2qTxA

Speaker 1 (00:07):

Yeah. So what do over 30 years of selling experience teach you? Well, it teaches you that sales equals income without sales. There’s no income. It teaches you that there’s a lot of people out there teaching you how to sell and how to generate it. But I want to tell you right now how you can turn yourself and anybody else you bring in your organization into a great sales person or how to spot the right person to begin with. Now, it doesn’t have anything to do with pedigree college degree, um, who, you know, who you don’t know all that other stuff, but this is the raw material that can turn anybody into a great salesperson. Particularly when you’re switching media, when it’s one to one, one to many on camera, off camera, all over the place. Okay. There’s a few things in common. Those of you who don’t know me, my name is Blair.

Speaker 1 (01:06):

Some of you know, me as a rich dad advisor to Robert Kiyosaki and the area of sales, team development, personal development, and how to forecast and create your future. Okay. But today I’m going to talk about some salespeople, how to get the right ones. Okay. So I’ve got six items here. Number one, number one, first and foremost, if you’re trying to get a great salesperson or become one highest energy wins, that’s right. High synergy went, you got to have energy. You know, we always say that in sales, two people come together in a selling situation person with highest energy, usually wins, right? And if you don’t have an experience, think about your kids. If you have kids and their energy is higher than yours, who ends, right? So energy and mood levels. So in other words, it’s easy for all of us to fall into a slump.

Speaker 1 (01:56):

It’s easy for all of us to get discouraged once in a while, but a good salesperson has the ability to shift, state change and increase their mood level. Almost on a moment’s notice. Now there’s some people that don’t do that so well. Uh, other people that do, and even the moodiest even the mood is some salespeople and I’ve met them. And I am one have the ability when push comes to shove, when the, when the camera goes on, when the phone call is answered to shift your mood level immediately to rise to the occasion. Okay? So that’s the first thing. So person with low energy, I’m not saying they can’t, but I’m saying right now that if you want to survive and flourish and do well, you’re going to need to master that your energy levels and the people that you interview are the people that you’re working with, whether they’re volunteer commission, whatever, highest energy, when it sets a first criteria, energy and mood levels.

Speaker 1 (02:52):

Okay. Number two, persistence. Maybe you may maybe know that I wrote the book sales dogs, right? That you don’t have to be an attack dog to be successful in sales. Well, why dogs? Because dogs of all the pets of all the animals that we domesticate, they are the persistent. They love you. No matter what, you could beat them with a stick, yell at him, tell him to scoot, get out of the way. And they keep coming back, keep coming back for more than persistent. They don’t give up on you. They’re loyal as the day is long. And that’s the, those are the attributes of a good salesperson. You know, they’re not only, um, persistent from the fact that they attached to you, but they’re persistent in everything they do. I call it a dog-eared approach to life. Look, I know this is a task I’m not quitting.

Speaker 1 (03:44):

I’m going to keep going. Keep practicing, keep calling until I get the deal. Yes or no. Okay. So persistence is critical. I mean, you probably already knew that, but think about next time you pet your dog, next time you pick up a stick or a ball and throw it and they keep doing it again and again and again, they’ll do it all day long. That’s a good salesperson. Okay. Number three, 100%, 100, maybe 10% real, real. Some people call it authenticity. I’m going to say more than authenticity because I don’t quite understand that term being 100% real all the time. That’s a sign of a great sales person. Why? Because these days people want to be able to talk to somebody. They can trust somebody that they know what they see is what they get. When they’re not on the phone. When you’re not on the camera, you’re not somebody else.

Speaker 1 (04:39):

You’re who you are. People ask me all the time. What do you like when you’re not on camera? What are you like when you’re not in the seminar? I go, it’s the same thing. Nothing changes. So being 100% real now, what does that mean? That means that your thought, obviously it means that your thoughts, your values, your actions, your beliefs are all congruent. Okay. But what else? It means in a more real sets is that you talk the truth. As you know it, somebody asks you a question. You don’t know the answer you go, man. I don’t know the answer to that, but I can look, I can look it up for you or let’s call somebody right now and figure that out. But never, ever, ever, ever pretending to be somebody that you’re not. I made that mistake very early in my career. Many, many years ago when I first started in sales and it bit me in the shorts every time, just about every time.

Speaker 1 (05:30):

I mean, I was able to get away with it a little bit. I thought, but at the end of the day, people want somebody that’s 100% real. I say this. I say that if you’re, if you’re in a selling situation, this is not a performance. It’s a conversation. And if you’re going to have a conversation with a friend at a party or a friend that comes over to the house, you want to be real. You don’t want them to be putting on a show. You do try to be interesting. A person that’s interest [inaudible] is always more desirable than somebody is trying to be interesting. Okay. So 100%. For real, if you’ve got some flaws, don’t be afraid to talk about, um, if you’re afraid to talk about it, you need to work on that. Okay? Cause we all got ’em. I got it. Skeletons in my closet.

Speaker 1 (06:16):

You got them in yours. It’s okay. Once you become comfortable with the fact that you’re not a perfect human being and did you get to make mistakes and you’re willing to share with other people, you’re good. I’m good. Now you don’t try and get people to feel sorry for you. But what I’m saying 100% real when in doubt out, say you’re in doubt. If you don’t oh. Quite know, say you don’t know if there’s something that’s really interesting to you and you want to know more. So can you tell me more about that? I really would like to know, showing that you’re interested rather than trying to be interesting. Well, when you, a lot of deals that will win you a lot of trust, respect, and people will like you. Okay. That’s number three. And number four, meticulous with followup. Now that’s not my strong suit.

Speaker 1 (07:08):

And I’m going to, I tell you that for most good salespeople, that’s not their strong suit, but whatever kind of a system, whether it be automated, whether it be a personal assistant, some way to have meticulous. Follow-up why here’s the rule. Just because you’re ready to sell. Doesn’t mean ready to buy. That’s a fact just because, because you’re ready to sell doesn’t mean somebody else’s ready to buy. So if you continue to follow up in a meaningful way, not to be a pest, but in a meaningful way, they’ll come a time when they’ll entertain your pitch or they’ll entertain what you have. I have to offer. Okay. So what’s that look like? Well, that looks like it looks like you have a list management system of some sort, it could be outlook. It could be, uh, something kind of a list manager, a way that typically flags people to tell you to call them back.

Speaker 1 (08:01):

But if somebody gives you any inkling of, of, um, of an idea of how you can follow up with them, do it, uh, fine. We used to, one thing I used to teach is find reasons. If you’re dealing with somebody, one-on-one find reasons to follow up. In other words, if you find out that they’re good, that they like, I love the game of golf. Okay. And you happen to have seen maybe a great article about the PGA, um, asked him if they’d tell him that you saw this great article in sports illustrated about the PGA. Did you see it? You go, no. Can I get it to you? Can I send it to you? No, no, no. That’s fine. Please let me send it to you. So what did you just do? You purposely and agreement. Why? So you can follow up. What, because what you’re doing is you’re creating a track record in their brain is that you make, you keep them and you follow up.

Speaker 1 (08:57):

That’s called building trust. Okay. So again, meticulous up whenever that takes never, you never know. I mean, so a person is turned you down or not talk to you for months. All of a sudden you call them and say, check it in. I want to see how you’re doing. And if you’re going to do that, if you’re going to do that personally, um, through a conversation, make sure that you have something meaningful to say, give them some Kevin update. Don’t just say, Hey, I ain’t doing right by yet that ain’t going to work. Okay. If you’re doing it through chat, if you’re doing it through email, make sure you have something of value to follow up with a new development on article. They might like to see video that might be of interest to them. Okay. All right. Meticulous. Follow-up yeah. Some people are better than that than others.

Speaker 1 (09:46):

Number five. Again, some of you are like this, but a willingness to be accountable, but particularly accountable to numbers, accountable to numbers. What numbers? Well, every sales, every sales organization, every team, every business has what I call a selling cycle. A step 1, 2, 3, 4, 5 could be 10 steps could be three steps of how you generate a sale. You know, it could be the first thing is a YouTube video with a call to action. And then somebody calls, somebody follows up. Makes a comment on your video. Okay. So that’s the first step. Okay. W first step is video. Second step as a follow-up is as or as a comment, third step is you’re going to respond in a comment, et cetera, et cetera, et cetera at each one of those steps can be measured, can be measured. So the accountability doesn’t mean that your numbers are always good.

Speaker 1 (10:44):

The accountability means you’re keeping track of the numbers and you’re always improving each step of the cycle. Okay. You may be very, very good at generating leads, but you may be terrible at closing. Okay? You may be very good at closing the horrible generating leads. See what I’m saying? So you don’t throw the whole thing out. You just work on the, on the particular piece. And the only way you can do that as by being accountable to those numbers. Okay? So be keep accountable to the numbers and make sure you have somebody else that you’re accountable to with those numbers. Okay? So having an accountability partner, a your boss, you, whoever that is, okay, that’s number five. And number six, I love this one. Number six, probably the most important attribute of a good salesperson. If you’re going to hire one, you’re going to become one or you want to coach.

Speaker 1 (11:34):

One is what I call. They got to be a crazy, crazy student, a crazy student. What I mean by that, because they’ve got to be so crazy that they love studying the art of selling. They love, they love studying about their own little voice and of what they know. The crazy student knows that the number one sale, most difficult sales not saw a customer is sell you, selling you to you. It’s managing that little voice in their brain and they’ll read everything and practice everything. I listened to audios continually working on self-improvement. Why? Because they love it because why? Because they know that every time they work on it, they get a little bit better. They close a little bit more there’s their numbers will continue to go up crazy student. What else say a crazy student about their crazy student, about learning the art of negotiating and persuading of communicating to become great communicators.

Speaker 1 (12:31):

Look, if your communication is good, your cashflow is going to go up. If your communication is poor, your cashflow is going to go down. That’s the nature of business. Okay? So the crazy student knows that. And they’re relentless about reading everything. I can show you my whole bookshelf over here of everyday. They can about the art of negotiating, the art of persuasion, the art of articulating and being a great communicator. And the other thing that they’re going to study, as I got to study the business, they’re going to study about their clients. They’re going to study everything they can about their niche, their market. What are the ones, what are the needs? What are the desires? What are the, uh, what are the frustrations? And they’re going to stuck. They get to study, goes in that place so that when they’re talking to their customer, they know exactly what to say.

Speaker 1 (13:20):

They know exactly what’s on their mind. Okay? So this is just a quick list. I can probably make up about 10 more, but for right now, energy and moods, persistence being a hundred percent real meticulous in your follow-up accountability to the numbers of your selling cycle and being a crazy student, a crazy student. And by the way, you want to be a crazy student, share this video with other people. Watch it again, go to Blair, cinder.com. We’ve got a ton of amazing videos that will teach you how to be a better negotiator, master little voice in your head and master the art of sales. Okay. So it’s Blair singer.com. Thank you for watching this. Please share with other people and subscribe to our channel. We’d love to keep you informed on all the new videos going on. Okay. Be amazing.

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