I had the opportunity to work with a group of salon owners and stylists in Halifax, Novia Scotia not long ago. During this workshop, we discussed overcoming the little voice that sabotages your ability to be as big as you WANT to be and as big as you CAN be.
Everyone has a little voice that will take you down if you dont learn to identify, and then overcome it, to achieve great things. Listening to me teach what needs to be done is one thing, but for any of you that have been through a training program with me, you know I like to give you an experience that drives the message home.
In this case, the experience was a 1-hour selling exercise for teams. The goal was simple, each team was to reach out to as many clients and prospects as they could and book as many appointments, as possible. There was no direction on how to reach those people, how to entice them, what you had to offer them, or for how much. Just go fill your appointment books as much as possible, and dont let your little voice sabotage your success!
We had over 30 teams participate and a wide range of responses. But, to illustrate my point about not letting your little voice sabotage your success, I want to discuss 2 specific teams:
The challenges both teams faced:
1. The appointment software was unavailable, so checking the calendar to schedule and confirm available appointment times was not possible.
2. The list of clients and prospects were back at the salon, so there was no way to access that information (there was no one at the salon to look and share the information with those at the workshop).
The difference in how the teams addressed these challenges was staggering:
In this situation, what would YOU do?
Team 1 did not make a single call or appointment. They determined they were cut off from their resources and therefore were not able to participate (they took themselves out of the game).
Team 2 booked the second highest number of appointments per teammate (8.5 appointments for each individual per hour). As a team, they filled their books with approximately $3500 in appointments IN ONE HOUR!
If your little voice tells you that there is “no way” you can do it, and you (and your team) accept that thought, then of course, youre right. And, if you tell your mind that you will overcome the obstacles that block your path, more times than not, you will.
Which team would you have been part of?
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